Privacy Policy | SampleVault

Last updated: January 15, 2026

SampleVault ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

1. Information We Collect

Information You Provide

Account information: When you create an account, we collect your name, email address, display name, and profile details.
Profile information: Bio, website URL, social media links, favorite genres, and primary DAW.
Payment information: When you make purchases or set up seller payouts, payment details are collected and processed by Stripe. We do not store your full credit card information on our servers.
Content: Audio files, metadata, descriptions, and other information you upload to the platform.
Communications: Messages you send through our contact form or support channels.

Information Collected Automatically

Usage data: Pages viewed, samples played, downloads, searches, and other interactions with the Service.
Device information: Browser type, operating system, device identifiers, and screen resolution.
Log data: IP address, access times, referring URLs, and pages visited.

2. How We Use Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send related information (receipts, confirmations)
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze usage patterns and trends to improve user experience
Detect, investigate, and prevent fraudulent transactions and abuse
Personalize your experience, including content recommendations
Generate aggregated, anonymized analytics about platform usage

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Public profile: Your display name, avatar, bio, and uploaded content are visible to other users.
Service providers: We share information with third-party service providers who assist in operating our platform (e.g., Stripe for payments, Clerk for authentication, cloud hosting providers).
Legal requirements: We may disclose information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of SampleVault, our users, or others.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using TLS/SSL
Secure storage of sensitive data with encryption at rest
Regular security assessments and vulnerability testing
Access controls limiting employee access to personal data
Secure authentication through Clerk with support for multi-factor authentication

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

Essential cookies: Required for authentication, security, and core functionality.
Functional cookies: Remember your preferences such as theme settings and playback preferences.
Analytics cookies: Help us understand how users interact with the Service to improve our platform.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request that we correct inaccurate or incomplete personal data.
Right to erasure: You can request that we delete your personal data, subject to certain legal obligations.
Right to restriction: You can request that we restrict the processing of your personal data in certain circumstances.
Right to data portability: You can request a copy of your data in a structured, machine-readable format.
Right to object: You can object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at privacy@samplevault.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

Account data is retained until you request account deletion
Transaction records are retained for 7 years for legal and tax purposes
Usage analytics are retained in anonymized form indefinitely
Server logs are retained for 90 days
Support communications are retained for 2 years after resolution

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@samplevault.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will also send a notification to the email address associated with your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@samplevault.com
Contact form: available on our Contact page

Last updated: January 15, 2026

1. Information We Collect

Information You Provide

Account information: When you create an account, we collect your name, email address, display name, and profile details.
Profile information: Bio, website URL, social media links, favorite genres, and primary DAW.
Payment information: When you make purchases or set up seller payouts, payment details are collected and processed by Stripe. We do not store your full credit card information on our servers.
Content: Audio files, metadata, descriptions, and other information you upload to the platform.
Communications: Messages you send through our contact form or support channels.

Information Collected Automatically

Usage data: Pages viewed, samples played, downloads, searches, and other interactions with the Service.
Device information: Browser type, operating system, device identifiers, and screen resolution.
Log data: IP address, access times, referring URLs, and pages visited.

2. How We Use Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send related information (receipts, confirmations)
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze usage patterns and trends to improve user experience
Detect, investigate, and prevent fraudulent transactions and abuse
Personalize your experience, including content recommendations
Generate aggregated, anonymized analytics about platform usage

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Public profile: Your display name, avatar, bio, and uploaded content are visible to other users.
Service providers: We share information with third-party service providers who assist in operating our platform (e.g., Stripe for payments, Clerk for authentication, cloud hosting providers).
Legal requirements: We may disclose information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of SampleVault, our users, or others.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using TLS/SSL
Secure storage of sensitive data with encryption at rest
Regular security assessments and vulnerability testing
Access controls limiting employee access to personal data
Secure authentication through Clerk with support for multi-factor authentication

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

Essential cookies: Required for authentication, security, and core functionality.
Functional cookies: Remember your preferences such as theme settings and playback preferences.
Analytics cookies: Help us understand how users interact with the Service to improve our platform.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request that we correct inaccurate or incomplete personal data.
Right to erasure: You can request that we delete your personal data, subject to certain legal obligations.
Right to restriction: You can request that we restrict the processing of your personal data in certain circumstances.
Right to data portability: You can request a copy of your data in a structured, machine-readable format.
Right to object: You can object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at privacy@samplevault.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

Account data is retained until you request account deletion
Transaction records are retained for 7 years for legal and tax purposes
Usage analytics are retained in anonymized form indefinitely
Server logs are retained for 90 days
Support communications are retained for 2 years after resolution

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@samplevault.com.

9. Changes to This Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@samplevault.com
Contact form: available on our Contact page

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1. Information We Collect

Information You Provide

Information Collected Automatically

2. How We Use Information

3. Information Sharing

4. Data Security

5. Cookies

6. Your Rights (GDPR)

7. Data Retention

8. Children's Privacy

9. Changes to This Policy

10. Contact

1. Information We Collect

Information You Provide

Information Collected Automatically

2. How We Use Information

3. Information Sharing

4. Data Security

5. Cookies

6. Your Rights (GDPR)

7. Data Retention

8. Children's Privacy

9. Changes to This Policy

10. Contact